Best Youth Research Strategies for Your Brand
Best Youth Research Strategies for Your Brand
Generation Z, Millennials, and early
adopters have purchase power. While this doesn’t yet rival the $2.6+ trillion of
the boomer generation, Gen Z alone has a reported buying power of $500 million+. With precise buying
and browsing patterns, brands need outstanding youth research to reach this
audience.
Let’s take a look at a few Gen Z stats first:
- Almost 30% made 2 - 5 purchases after seeing a
product on social media
- 31.8% like to hear from brands by email twice
a week
- 85% of Gen Z use YouTube, with 32% saying
these use it the most
- 72% of Gen Z use Instagram, with 15% saying
they use it the most
- 84% of 18-29-year-olds use
social media
Understanding how this cohort spends
and what they think and believe in is paramount before establishing a
relationship with them. We know the importance of digging deep with Gen Z;
that’s why Selfhood exists. Our very own youth research that brands can access to reach this valuable and essential target
audience. Selfhood is our 2,000+ global collective of Gen Z digital
natives in 60+ countries and here are just three of the things we’ve learnt:
They Expect Brands to
Understand Them
Gen Z and Millennials live in uncertain
times. We don’t just mean the pandemic; their concerns about financial security
and living on an uncertain income mean they understand first-hand the importance
of savvy spending and shopping. Think less impulse and more careful research,
and you’d be right on the nose.
Gen Z is careful spenders, but they’ll
still invest more in excellent quality, long-lasting products that they enjoy
being associated with, especially if they’re also early adopters. Your audience
is likely to compare prices of your products, look at reviews, check social
media and visit retail outlets in person.
However, never make the mistake of
thinking that Gen Z are just one homogenous group, so a one-size-fits-all isn’t
going to cut it.
Their Values = Your
Values
If you can demonstrate that your brand
values reflect your intended youth audience, you stand a better chance of
authentic engagement and loyalty. In particular, they are less likely to engage
with you if your brand has either a questionable ethical history or that your
campaigns are seen as macho, homophobic and racist.
Suppose you want to win this audience
over. In that case, our youth research tells us you need to demonstrate a
commitment to fighting climate change, have ethical sourcing values and methods
and run inclusive campaigns that resonate and have meaning. If you’re
inauthentic, they’ll sniff it out.
Be Generous With the
Freebies
Who doesn’t love a freebie? Gen Z may
not be the highest consumer spenders yet, but in time, they will. Offer
incentives and discounts either before they spend or after, so they’re
encouraged to return to you. Try offering free stuff on their birthdays or cash
rewards for referring friends.
You don’t have to spend massive
amounts; you just have to demonstrate that you recognise that their wallet may
be light right now, but you value them anyway. Look at what banks do when
students first open accounts, offering railcards, vouchers and so on. Just
remember, it’s still essential you remain authentic by being open and
honest.
Offer Real-Time Video
Content
The stats vary, but we can all agree
that Gen Z attention span when viewing content is short, 8 seconds or less. Hence the rise of
short-form video, especially in real-time. It’s a great way of establishing a
connection with your brand.
Try live, behind-the-scenes YouTube
clips or quick Instagram or TikTok stories showcasing new products
in real-time that invite comments. Your future Gen Z audience is highly likely
to submit product reviews if requested and are more likely to do so if they
have something positive to say.
While your audience will value
meaningful messages, a bit of humour goes a long way too. So the more you use
youth research to understand how your audience interacts with video and social
content, the better your chances of keeping their interest and loyalty while
giving them content they can share with their contemporaries.
Want to find out more about how our
youth research and Selfhood can help your brand? Get in touch at hello@thisisselfhood.com, and we’ll
talk.
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